--- title: How do I add additional users to our account? description: Only Admins can add additional users --- [Skip to content](https://knowledgebase.sustainment.tech/knowledge/how-do-i-add-additional-users-to-our-account#main-content) English Show submenu for translations ![SUST-Logo-Full\_Black (2) (1).png\]](https://knowledgebase.sustainment.tech/hs-fs/hubfs/SUST-Logo-Full_Black%20(2)%20(1).png?height=40&name=SUST-Logo-Full_Black%20(2)%20(1).png) Open main navigation Close main navigation - English Show submenu for translations - [Visit our website](https://www.sustainment.com/) [Visit our website](https://www.sustainment.com/?hsLang=en) Need Sustainment's Help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledgebase.sustainment.tech/knowledge?hsLang=en) 2. [General](https://knowledgebase.sustainment.tech/knowledge/general?hsLang=en) # How do I add additional users to our account? 00:00: This tutorial demonstrates how to add new users to your sustainment profile. 00:04: You will learn the steps to invite colleagues and manage their access effectively. 00:10: To begin, go to the top right where your name and company profile are located. 00:14: Select that, then choose settings. 00:24: Once you're in the settings, you'll scroll down to users. To start, 00:27: you'll hit invite colleagues. 00:32: You'll type in their name and email. 00:43: You can select what role you want them to have, User or Admin. 00:47: Presently, 00:47: the only difference between a user and an admin is that the admin will have the 00:51: ability to invite new users. 00:53: Once you've done that, you can select invite and that'll send them an invitation to 00:57: join. 00:58: From here, you'll see their temporary password as well as the details and this will 01:02: also be emailed to them to use. 01:06: And then you can choose confirm and select okay. You'll see the invitation is 01:10: pending. After a few days, 01:12: if it's not actioned upon, you can resend. 01:15: If you need to delete users or update their status, you can do that here as well. 01:21: Thank you. Add and Manage Users in Sustainment Admins can invite colleagues to your company's Sustainment account, assign their roles, and manage existing users from the **Users** page in Settings. ### Before you start - You need the **Admin** role to view and manage users. - Have the new user's full name and email address ready. ### Open the Users page 1. Sign in at [portal.sustainment.tech](https://portal.sustainment.tech). 2. In the top-right corner, click your company and profile name. 3. Select **Settings**. ![01-open-settings](https://knowledgebase.sustainment.tech/hs-fs/hubfs/01-open-settings.png?width=670&height=367&name=01-open-settings.png) 1. In the Settings menu on the left, click **Users**. **![02-users-page](https://knowledgebase.sustainment.tech/hs-fs/hubfs/02-users-page.png?width=670&height=367&name=02-users-page.png)** ### View and manage existing users The Users page lists everyone on your company's account, along with their **Status** and **Role**. To change a user's role or status, or to remove them, click the **pencil icon** at the end of their row. ### Invite a new user 1. On the Users page, click **Invite colleague** (top right). **![03-invite-colleague](https://knowledgebase.sustainment.tech/hs-fs/hubfs/03-invite-colleague.png?width=670&height=367&name=03-invite-colleague.png)** 1. In the **Invite user** window, enter the person's **Full name** and **Email**. 2. Choose a **Role**: **User** or **Admin**. 3. Click **Invite**. ![04-invite-user-form](https://knowledgebase.sustainment.tech/hs-fs/hubfs/04-invite-user-form.png?width=670&height=367&name=04-invite-user-form.png) The new user gets an email inviting them to join your company's account, with a temporary password to sign in. ### User vs. Admin roles | | User | Admin | | --- | --- | --- | | All standard Sustainment features | ✓ | ✓ | | View the list of users | | ✓ | | Change a user's status | | ✓ | | Resend invitations | | ✓ | Right now, the only difference between the two roles is user management. 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